Five Numbers Every Owner Should Know Before Monday Morning

I don’t think every owner needs to become a CFO. I do think every owner should understand the basic economics of their own company. And I mean understand them without waiting for someone to explain a 28-page financial package. There are hundreds of metrics available. You probably don’t need hundreds. Start with five. The exact…

I don’t think every owner needs to become a CFO.

I do think every owner should understand the basic economics of their own company.

And I mean understand them without waiting for someone to explain a 28-page financial package.

There are hundreds of metrics available.

You probably don’t need hundreds.

Start with five.

The exact metrics will vary by industry, but these give you a good operating foundation.

1. Cash

Not revenue.

Not accounts receivable.

Cash.

How much usable cash does the business have today?

A profitable company can still run into serious trouble if cash is poorly managed. Financial statements answer different questions: the income statement addresses profitability, the balance sheet shows financial position, and cash-flow reporting addresses available cash. 

Know your actual liquidity.

2. Revenue

Know where you are against:

  • Budget
  • Prior year
  • Current run rate

But don’t stop at the total.

Ask what is driving the revenue.

More customers?

Higher pricing?

Different mix?

One unusually large project?

Recurring business?

Revenue quality matters as much as revenue quantity.

3. Gross margin

Revenue can hide a lot of problems.

Margin exposes them.

If revenue increases 20% while gross profit barely moves, the company may be getting busier without getting healthier.

Track margin by the level at which you can actually manage it.

Depending on the business, that might mean:

  • Department
  • Product
  • Service line
  • Project
  • Customer type
  • Location

Then investigate meaningful variance.

4. Accounts receivable

Revenue that hasn’t turned into cash deserves attention.

Know:

  • Total A/R
  • Days outstanding
  • Amount over 30/60/90 days
  • Major delinquent accounts

Otherwise, a strong income statement can create a false sense of security.

5. Backlog or pipeline

This one depends heavily on your business model.

For a project or service organization, backlog gives leadership visibility into upcoming workload.

For another business, the better metric may be sales pipeline, booked revenue, recurring revenue, or customer retention.

The principle is the same:

How much future demand is already visible?

SCORE recommends choosing KPIs that help management understand whether the company is meeting operating expectations rather than tracking metrics merely because they are available. 

Then build the habit

You shouldn’t discover a major business problem forty-five days after the month closes.

Create a short weekly dashboard.

No novel.

No twenty-seven-color spreadsheet.

Five to ten measures that tell leadership whether the business is behaving roughly the way you expected.

Then ask:

What’s changing?

What worries us?

Where are we off plan?

Who owns it?

The point isn’t to become obsessed with numbers.

The point is to remove surprises.

Good operators know the story before the financial statements arrive.

The financial statements should confirm it.


Getting the right five numbers in front of the right people at the right time is a systems problem — here's how we approach it.

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