Communication

  • You Don’t Have to Be the Smartest Person in the Room
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    You Don’t Have to Be the Smartest Person in the Room

    One of the biggest mistakes a leader can make is thinking their job is to have all the answers. It isn’t. I’ve learned a lot in my career by finding somebody who knew more than I did and asking questions. That takes a little humility. Good people aren’t looking for a boss who pretends they…

  • The Most Important Meeting Might Be the One After the Meeting

    The Most Important Meeting Might Be the One After the Meeting

    You have probably been in this meeting. Leadership spends an hour discussing something difficult. There is debate. A decision gets made. Everyone nods. Someone says: “Sounds good.” The meeting ends. And then the real meeting starts. Two people walk back to an office. Someone closes the door. And the first sentence is: “Well, that’s never…